An interesting piece of news today as Metropolitan Police has just decided to start an active
“That’s how the Met can develop an understanding of the role of community policing within online communities.
‘Social media offers the Met an opportunity to make itself more accessible, more positively perceived – and more the everyday useful and helpful part of our lives that it should be.’
The move comes after the Met was hit by a storm of negative online publicity following the death of Ian Tomlinson at the G20 protests on 1 April – including two officers caught making controversial comments on Facebook.”
After Starbucks-like community management, it’s now time for institutions to invest in a social web governance…because their daily work cannot espace public opinions.